Steps to Effective Planning Process

For any manager, the essence of success is careful and effective planning. Planning is one of the most crucial management functions. The success of any manager is mostly defined by how good he plans. While managing a roadside assistance services I had to effectively plan to ensure everyone sticks to objectives, guarantee sales, and boost of profits for the business. In simple terms, planning involves determining

  • What is to be done
  • How it should be done
  • When it is to be done
  • Who to do it.

Any good planning needs to be goal-oriented, requires time and actions, must be flexible, must be modifiable, and must result in decision making. There are key steps that should be followed to realize effective planning. This short guide looks at those steps, and they include the following.


  1. Establish the opportunities

The first step of any effective planning process starts by being aware of opportunities being pursued, both external and internal. There needs to be a foundation from which plans are based on. It is an awareness stage considered to be a precursor to the actual planning process.


  1. Establish objectives

The second stage of the planning process is to identify and establish objectives. It involves determining goals and objectives for an enterprise as well as other tiers. When you are aware of opportunities in terms of strengths and weaknesses, it will help you establish reasonable goals and objectives.


  1. Develop premises

The third stage of the planning process is to establish premises or assumptions on which statements and actions are built upon. The success of any planning process will depend on the assumptions being made. Wrong assumptions will lead to poor and unrealistic decisions. The assumptions are based on the environment in which the plan is to be carried out. Forecasting will play an important role in ensuring the premises of assumptions are realistic to plans being made.


  1. Determine alternatives

The fourth step is to determine the alternative course of action. Managers must decide how to move forward with their plans, should anything go against original plans. There should be some alternatives set in place, to ensure a plan goes ahead to materialize. However, ensure you narrow out these alternatives to reduce confusion and getting overwhelmed.


  1. Setting a course

After you have identified all alternatives and evaluated their merits and demerits, the next step in management is to adopt a plan and select a course of action. A plan is identified at this point and forms the real point of decision making. Planning will not be complete when a decision has been made, and this called for another step, which is formulating derivative plans.

  1. Formulating derivative plan

Managers need to develop one or more supportive plans so as to stand a better chance of meeting objectives and bolstering their initial plan. The derivative plans are essentially needed so as to support the general plan. There are normally two types of derivative plans. The first involves changing the existing supportive plans, and the second is a subsidiary plan that involves creating a new support plan.

How to succeed at everything you do

In life, success means different things to different people, it is whatever you define it. Being successful is not all about being rich and winning a lot of rewards. It is also about fulfilling personal obligations, having a successful family, meeting your goals, and life purpose. I have had a lot of success in meeting sales targets and projects in a towing company and that meant a lot to me.

While success may be defined in different ways, there are key habits and traits shared by highly successful people. Being successful will start by learning these habits and following them keenly. Let’s have a look at these habits.


Have a strong passion

If you want to be successful in life, you must possess a high zeal and passion for everything you do. You can’t expect to be successful if you lack passion for things that you do. Passion comes from within and is fueled by things you like. Start by finding your passion first and work towards developing habits that motivate you to follow your passion.


Put hard work and resilience

Success is achieved by putting a lot of time, dedication, and hard work on things you love. You must be committed to chasing success. It takes time, resilience, and a lot of dedication to be successful. The road to success is long and rough. Things won’t always go your way and will never be easy.


Be good at work you do

For whatever you decide to pursue, ensure you dedicate time and commit 100 percent to be damn good at it. If you want to invest in a certain industry, you must be committed to taking time to learn ins and out of that industry and be good. You must establish what separates you from the rest of the crowd. Find your passion and ensure you put it time and work to learn what works and what doesn’t.


Always Stay Focused

In life, you must stay focused on your goals. Life is filled with a lot of distractions and if you are not keen, it is very easy to lose track and sight of your purpose. Keep full attention on what you want and do not allow distractions to come your way. If you keep focus, success will be a byproduct.


Push yourself to your limits

You need to ensure you push yourself to your limits every single day. While pushing yourself to your limits, remind yourself why you started and always believe in yourself. Never let self-doubts dominate your mind and have a negative impact on your abilities and motivation. Keep pushing forward even when in doubt, or even when you fail. Failure is part of learning and a vital stage on your journey to success. What separates successful people from unsuccessful ones is the ability to push themselves out of their comfort zones even when all odds are against you.

Ensure you put your ideas into action. Allow yourself to be creative and have an actionable plan for you to achieve your goals.

How to Resolve Workplace Conflict

When employees from different backgrounds, styles, and diversities come to work together, workplace conflict becomes inevitable. While working in a towing service field, we had teams from different diversities, and managing conflict was top on our list to create harmony and a safe working environment. Workplace conflict can occur in different ways. It can be between employees, between supervisors, among entire teams, among others. As difficult as the issue may be, it is very important to manage conflict.

Here are top ways to manage workplace conflict;

Embrace communication

Well established work environments are created by ensuring employees communicate with respect and do not use offensive language. Employees should show tolerance and be open to accepting differences among each other. They should demonstrate respect to each other regardless of the position someone holds in an organization. There is a mechanism to resolve interpersonal issues and resolve tension and conflict most nobly. Such organizations embrace open communication and there are well-set channels to facilitate communication.


Capable human resource

The human resource department should be capable, functional, and competent. It should develop and implement workplace conflict policies and procedures that create and manage conflict effectively. Human resource professionals should be involved in settling workplace conflicts especially those between employees and their supervisors. Teams should be encouraged to solve conflict among themselves, and human resources should only be involved when matters escalate.


The role of employees

Supervisors and managers have the highest role in managing workplace conflict. However, the first step to solving conflict should always start with the employees themselves. Employees are advised to solve their conflicts internally and an external source must only be called upon when internal teams can’t reach an agreement. Organizations also need to employ rational people who can handle and manage themselves. There should be set guidelines that spell out how the conflict should be managed and handled.


Conflict management training

To curb the adverse effects of conflict, managers and human resource professionals are now turning to conflict management training. It is a kind of training that takes many forms and covers a lot of topics. Conducting this training happens through workshops and one-to-one sessions. Human resource specialists select an approach that is based on the type of workplace conflict and needs to be sufficiently addressed.


Developing strong employee relationships

When conflict occurs, it must be resolved quickly and satisfactorily. It is always important to try to prevent conflict. This is done by creating a harmonious environment that discourages conflict from happening in the first place. Such an environment is created from interactive communication, trust, and ethical behavior. there should be clear expectations and employees need to know what to expect from their supervisors and managers.

there is no single approach or strategy in creating a positive workplace environment. There are different tools used by human resources and management to foster a better working environment. Employees need to understand how workplace conflicts can be resolved. Organizations should aim at communicating their expectations via human resource policies, employee handbook, and written contracts and agreements.

Tips on How to Negotiate Effectively

Becoming a good negotiator can make a big difference in your life – be it on career or business. It can make you earn more money – when you negotiate better pay or save money -when you negotiate better pricing. I always find my negotiation skills put to test, latest being an incidence where I was negotiating a better deal with my towing service provider, and I ended up saving 20% off the overall cost of services I received.

But how exactly do you become a good negotiator? How do you go about it – Here are some sure tips to follow;


Be prepared

Successful negotiations normally start with adequate preparations. if you find yourself caught up in the middle of a conversation, you need to buy time. If you get called upon a meeting that required making crucial decisions, and you were not prepared for the negotiations, request some additional time to think about the whole process. You need time to prepare so that you can out the right issues and pointer on the table. Preparations will be very useful especially when making key decisions about your future.


Speak up your mind

You should never be afraid to ask for what you want. Successful negotiators are very assertive and challenge everything thrown on their table. They know that every issue presented on the table is negotiable.  What makes the difference between negotiators and everyone else is negotiation consciousness. Being assertive simply means asking for what you want and refusing to take NO for an answer – that presents the basis of successful negotiation. You should also note there is a huge difference between being assertive and being aggressive. You will be assertive when you take care of your interests while at the same time maintaining respect for the other party.


Focus on the other side’s needs

Negotiation is a two-way process. There is more than one party involved. You should not be rigid and selfish only to have your interests heard, as doing so will break the talks. In a negotiation process, there will be one party leading the discussion. You want to take the lead and take advantage by creating the starting point. This means you will put the right issues on the table and be the one framing the rationale.


Do your homework

Doing your homework right can be key between getting a deal and walking away empty-handed. If there is one group of people who know how to do their homework is detectives. Gather as much crucial information before the negotiation process as possible.

You will not be able to make accurate decisions without understanding the other side’s story. The more information you have, the more facts you can bring to the take and the easy the negotiation process will be. You should never be in any hurry to make your final decision. Always take your time to evaluate your rationality before you can make the final decision. Aim higher to expect the best outcome and always be ready to walk away when your demands are utterly disrespected.